Service Desk

{"xsrfToken":"BJCN-9P65-5DBR-ZTRG_70172093f7d237fc0207377324ffaa4a7547f7f6_lout","branding":{"id":"1","key":"wssup","name":"Webspectator Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/image/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#087339","headerLinkHoverBGColor":"#087339","headerBadgeColor":"#087339"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/4ecaeb07-3dc4-4618-a441-8e4564f5eb1b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MjFkYThjNS0wY2EwLTRlZjQtOTk3NC1lMTc5ZWIyY2QyYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRlY2FlYjA3LTNkYzQtNDYxOC1hNDQxLThlNDU2NGY1ZWIxYiI6WyJyZWFkIl19LCJleHAiOjE1ODU0Mzc5MTIsIm5iZiI6MTU4NTQzNzI1Mn0.ZkknsGT_jLEGTkj2zSFhSgOCrRg7-VSjOV3WFca_SFQ&client=921da8c5-0ca0-4ef4-9974-e179eb2cd2c9&mode=fit","logoId":"4ecaeb07-3dc4-4618-a441-8e4564f5eb1b","isLogoAvailable":true,"helpCenterTitle":"Support center","sharedPortalName":"Webspectator","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Support center","sharedPortalName":"Webspectator","localeDisplayName":"English (United States)"},"pt-BR":{"helpCenterTitle":"Bem vindo ao Centro de Ajuda","sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Brazil)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#70a62d","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0d6906e1-440a-44d0-8b2c-ddc2c21f17cc/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MjFkYThjNS0wY2EwLTRlZjQtOTk3NC1lMTc5ZWIyY2QyYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBkNjkwNmUxLTQ0MGEtNDRkMC04YjJjLWRkYzJjMjFmMTdjYyI6WyJyZWFkIl19LCJleHAiOjE1ODU0Mzc5MTIsIm5iZiI6MTU4NTQzNzI1Mn0.AwlTba0R6BRz3lMZXsjc93TBfrLpAD0V0zsUf2uDUG4&client=921da8c5-0ca0-4ef4-9974-e179eb2cd2c9&height=300&mode=fit","bannerMediaApiFileId":"0d6906e1-440a-44d0-8b2c-ddc2c21f17cc","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"wssup","projectId":10500,"serviceDeskId":1,"name":"Webspectator Support","description":"<p>Welcome! You can raise a Webspectator Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"6","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":11407,"iconUrl":"https://webspectator.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11407","groups":[],"key":""},{"id":"7","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":11419,"iconUrl":"https://webspectator.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11419","groups":[],"key":""},{"id":"4","name":"General questions","descriptionHtml":"","callToAction":"General questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":11424,"iconUrl":"https://webspectator.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11424","groups":[1],"key":""},{"id":"9","name":"New Webspectator account","descriptionHtml":"","callToAction":"New Webspectator account","introHtml":"<p>Request for a new Webspectator account</p>","icon":11431,"iconUrl":"https://webspectator.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11431","groups":[1],"key":""},{"id":"5","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":11438,"iconUrl":"https://webspectator.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11438","groups":[1],"key":""},{"id":"10","name":"AdOps Support","descriptionHtml":"","callToAction":"AdOps Support","introHtml":"<p>Need help creating, configuring, or troubleshooting your site or campaign? Select this to request assistance.</p>","icon":11535,"iconUrl":"https://webspectator.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11535","groups":[1],"key":""},{"id":"13","name":"Billing questions","descriptionHtml":"","callToAction":"Billing questions","introHtml":"<p>Choose this if you have questions about billing.</p>","icon":11550,"iconUrl":"https://webspectator.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11550","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[4,10,13,9,5],"3":[9]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"d90aab03-aadf-35e5-ab51-e64e0a12ce47","appLinkName":"Confluence (webspectator.atlassian.net)","appLinkUrl":"https://webspectator.atlassian.net/wiki","spaceKey":"KB","spaceName":"Knowledge Base","spaceUrl":"https://webspectator.atlassian.net/wiki/spaces/KB"},"labels":[],"projectKey":"WSSUP","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"WSSUP","userLanguageHeader":"Access to Backoffice","userLanguageMessageWiki":"<p>You can find the Webspectator backoffice at <a href=\"http://wfp.webspectactor.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">wfp.webspectactor.com</a></p>","defaultLanguageHeader":"Access to Backoffice","defaultLanguageMessage":"You can find the Webspectator backoffice at [wfp.webspectactor.com|http://wfp.webspectactor.com]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Webspectator","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://webspectator.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/1?xdm_e=https%3A%2F%2Fwebspectator.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI4ODhjZWRlNmVjNDUyYWE2MzA5MzNjMGYxOTM5MWY1NWZiZGUyYzMxNjE5YTEwMDViYjJjYjg5ZTdlYTRjNDQ0IiwiaXNzIjoiamlyYToxNDAzODQxNCIsImNvbnRleHQiOnt9LCJleHAiOjE1ODU0MzgyMTIsImlhdCI6MTU4NTQzNzMxMn0.yIGulJF0adC3NRzUnPlzrIs1KD0n5ff4ynSshbL8LmI\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJqaXJhOjE0MDM4NDE0IiwiY29udGV4dCI6eyJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiV1NTVVAiLCJpZCI6IjEwNTAwIn19fSwiZXhwIjoxNTg1NDM4MjEyLCJpYXQiOjE1ODU0MzczMTJ9.oCSjHtbWuZ1Y7s4ugl-kZLEjrEiLnVymI0KyS_tWpzA\", \"structuredContext\": \"{\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"WSSUP\\\",\\\"id\\\":\\\"10500\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"WSSUP\\\",\\\"project.id\\\":\\\"10500\\\",\\\"servicedesk.serviceDeskId\\\":\\\"1\\\"}\",\n \"timeZone\":\"America/Sao_Paulo\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://webspectator.atlassian.net\",\n \"apiMigrations\": {\n \"gdpr\": true\n }\n};\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}